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Search Feeds Poll Calendar Blog Contributors Craig Schumann Dick Taylor Eileen Fitzgerald Grant Norman John Coolidge John Kingsley Matt Vargish Matthew Fyleman Mike Wetherbee Richard Sharpe Scott Johnsen Simon Peek Categories ACLs Agents ALM Application Development Best Practices Blogging Community Build Process Code Reuse Coding Practices Collaboration Compliance Customer Fears Cutting IT Costs Cutting IT Costs Design Development DNUG Documentation Good Practice IBM ILUG IT Governance IT Governance IT Trends ITIL Layoffs Lotus Notes Lotusphere Marketing Mashups Migration None Notes 8 Notes 8 5 Notes 8 5 Notes Security Notes Threats Performance Product Demos Production RAD Requirements Site Updates SOA Challenges source code control Templates Testing Tips and Tricks Twitter UKLUG Upgrades version management Web Browsers Web Development Worst Practices Monthly Archives April 2009 March 2009 February 2009 January 2009 December 2008 November 2008 October 2008 September 2008 August 2008 July 2008 June 2008 May 2008 Full Archive Links Blogroll Bruce Elgort CodeStore Dec s Dom Blog Dominoarea org Duffbert Ed Brill Elsmore net IBM Lotus Notes Hints Tips and Tricks Joe Litton John Coolidge Lotus Geek Lotus Guru NSF Tools Teamstudio Tool Tips Teamstudio Voices The Business Controls Caddy The Taking Notes Podcast Wild Bill s Blog WildUnknown 04 06 2009 Teamstudio Policy Guides for Lotus Notes Now Available Bookmark nbsp nbsp nbsp nbsp nbsp nbsp nbsp As part of our redesigned Web site we have added a section for the Teamstudio policy guides You can browse them by clicking here You say you don t know what the policy guides are Fortunately I m happy to tell you Teamstudio created a set of policy guides to aid in the awareness and understanding of IT governance We wanted to provide some direction regarding the correct level of governance for the Lotus Notes application platform We wanted this guidebook to be relevant and practical for each of your companies whether they operate in banking government or software itself In other words we recognized that each situation potentially warranted a different level of governance thus Just Enough Governance became our catch phrase To achieve this we developed a set of policy guides and implementation overviews that will provide you with a possible road map towards implementing a higher level of IT Governance for your Notes environment Our practical implementation of Just Enough Governance is captured here and covers the Application Lifecycle Management system ALM I hope you get a chance to take a look at these Regardless of your role with Lotus Notes I m confident that you will find them helpful Possibly even interesting Either way I d love to get your feedback Thanks Posted by Scott Johnsen At 10 15 22 PM Location Beverly MA USA Permalink Comments 0 TrackBacks 0 04 01 2009 IT Governance What Does it Mean Bookmark nbsp nbsp nbsp nbsp nbsp nbsp nbsp Last week I was in a meeting where one of my colleagues mentioned to me that he thought the word governance lacked meaning in the world of IT Well it s true that there is no standard definition for IT Governance Since it evolved from corporate governance it s not difficult to get a pretty simple definition for IT governance that most IT people can agree upon Corporate governance simply refers to the process of properly managing a business by applying certain rules and procedures It makes sense then that IT governance would follow the same line of thinking The only difference is that it is targeting the IT function So IT governance includes processes people and resources including technology put together is such a way as to help properly manage IT And since it evolves from corporate governance alignment of IT goals with those of the business just makes sense Posted by Scott Johnsen At 10 27 04 PM Location Beverly MA USA Permalink Comments 0 TrackBacks 0 03 23 2009 Random Strings Bookmark nbsp nbsp nbsp nbsp nbsp nbsp nbsp Random Strings Like Random Pings Are Not Among My Favorite Things As a proponent of IT Governance I should be happy that we Teamstudio have implemented an additional layer of security on our notebook computers I should take comfort in knowing that the level of security is beyond what the average adult can crack by simply guessing a password Kids on the other hand And I should feel secure in knowing that if my notebook computer should get stolen I won t be giving away company secrets But I m not You see our new encryption software comes with a pre assigned password In making sure it is really secure the password is a series of letters numbers and symbols instead of something that I might actually be able to memorize I guess it s too much to ask to allow me to set my own password I d be happier setting my own password even if I had to follow some predefined guidelines like minimum number of characters special characters or specific combination of letters and numbers But now I m going to have to fight the urge to keep the password on a piece of paper tucked away in my notebook case or even worse taped on the computer Coincidentally I was browsing through the results of a Governance Risk and Compliance GRC survey sponsored by Enterprise Management Associates which pointed out a whole different kind of risk In hind site I shouldn t be surprised but one IT auditor report that in one company of about 5 000 employees 43 of existing access rights were either excessive or should have been retired 43 That s 2 150 employees or former employees I sure hope we implemented Security Manager here Posted by Scott Johnsen At 06 12 57 PM Location Beverly MA USA Permalink Comments 0 TrackBacks 0 02 24 2009 Top 10 Bloggers to Follow in 2009 Bookmark nbsp nbsp nbsp nbsp nbsp nbsp nbsp While checking out PlanetLotus today I was struck shocked impressed amazed astonished astounded stunned by the number of Lotus blogs available there now I was checking out the activity on the Teamstudio sponsored Governance for Notes blog when I started thinking if I could only follow 10 which 10 would it be Hmmmm First of all it s unfair to include the Teamstudio sponsored blogs or those of Teamstudio employees Although I will list them here since uh well since I can Teamstudio Voices Teamstudio Governance for Notes Teamstudio Tool Tips Rocky Oliver s LotusGeek John Coolidge s Cool Thinking So with the help of a few of my friends here s my list Ed Brill Ed is the gateway to all things IBM Lotus Julian Robichaux Julian has great technical content and he s a really nice guy Mikkel Heisterberg Because Mikkel actually uses enterprise java with Notes Nathan Freeman Always pushing the UI in interesting ways and not shy about sharing his opinions about IBM good or bad Bill Buchan Usually on topic and very entertaining Chris Blatnick Because usability is so overlooked Paul Mooney Great admin tips and very funny Mary Beth Raven Wonderful insight into Notes Domino futures Volker Weber He seems to know stuff before anyone else Daniel Nashed Excellent Lotuscript and API expertise This exercise was a lot harder than I expected it to be I thought my challenge was going to be coming up with more than 6 or 7 top bloggers It wasn t The problem was who is omitted from the list Posted by Scott Johnsen At 06 05 41 AM Location Beverly MA USA Permalink Comments 12 TrackBacks 0 02 22 2009 Times are Tough Bookmark nbsp nbsp nbsp nbsp nbsp nbsp nbsp There is no need pointing out that times are tough Everyone and I mean everyone is trying to find ways to reduce costs and save money simply consider that both houses of our congress here in the USA actually agreed to cut down the total tab on the national stimulus package Which leads us to Lotus Notes As a technical director at Teamstudio I have had the privilege to visit a lot of client sites and seen a lot of different Notes environments some of which being absolute models of efficiency while others were well not In almost all of these cases however nobody really realized or at least wanted to acknowledge exactly how inefficient their organization s Notes infrastructure was until they went to analyze it prior to or during a major project But what if we could actually quantify how much that less than efficient Notes environment is costing the company in terms of lost productivity or actual What if I could tell you how to reduce costs and save money in your IBM Lotus software environment Curious Want to hear more Well here s my take Part I Let s consider a typical Notes infrastructure and some typical pricing This is example pricing only and not a commitment to sell the software hardware or services at these prices You know what your actual costs are PVU information from IBM Example pricing from Dell Domino Server Maintenance 10 95 per value unit PVU per year 50 100 PVU s per processor core e g Intel Xeon Quad core 200 PVU s 2 190 00 Intel Itanium dual core 200 PVU s 2 190 00 per year Lotus Notes client Maintenance 49 95 per year Lotus Notes Designer Maintenance 228 00 per year OK here s the deal Let s take a look at Customer A which is taken from a real customer and environment statistics Customer A has the following 20 Lotus Domino Servers all Enterprise for simplification all Intel Quad Core processors Annual maintenance on these is 20 x 2 190 43 800 00 They have 990 Lotus Notes Client licenses Annual maintenance on these is 990 x 49 95 49 450 50 They have 10 Lotus Domino Designer Client Licenses Annual maintenance on these is 10 x 228 00 2 280 00 Total annual maintenance for this environment 95 530 50 Across these servers there are approximately 900 non mail applications in an unknown state of use meaning we don t know if they re being used or not and if so by whom and how often We assume that Company A has 3 Administrators and 7 developers on staff yeah it is wishful thinking but let s think of it in terms of best of all worlds If that s the case here are the salary costs for administrators and developers Administrators 1 Sr Administrator 90 000 00 per year 1 Administrator 75 000 00 per year 1 Jr Administrator 60 000 00 per year Developers Sr Developer 80 000 00 per year 4 Developer 60 000 00 per year total 240 000 2 Jr Developer 40 000 00 per year total 80 000 Total salary to support this environment 625 000 00 The Total Cost of Ownership TCO of this Lotus Notes Domino environment is 720 530 50 per year That s almost three quarters of a million dollars That is a lot of money NO Microsoft is NOT cheaper Don t even go there Part II When looking at the TCO amount for Company A 720K there s GOT to be a way to make that number smaller or at least do a heck of a lot more with it Well here is what you have been waiting for We at Teamstudio provide a service called Asset Analysis This is a professional service offering that we have offered for several years to help customers with a number of challenges including IT governance issues Domino upgrades and mergers and acquisitions Asset Analysis works like this we look at your Lotus Domino environment analyze all of your databases and provide you with a comprehensive report containing the information you are looking for along with recommendations you need to consolidate these assets and save money That information might be obsolete domain names hard coded server names or a number of other items important in your environment There you go Simple and to the point To show you how much can be saved let s revisit Customer A Let s say we performed an Asset Analysis and the resulting report shows that Customer A has 275 active Notes Domino applications across their 20 servers and that these applications can be consolidated onto only 8 servers This translates into quite a bit of savings the first is in Hardware maintenance consolidating 20 Domino servers down to 8 will save 26 280 00 12 x 2 190 in annual Lotus Domino Maintenance costs Obviously fewer servers and applications means fewer people needed to support the environment But before you think I m advocating laying people off which I certainly am NOT let s consider what additional resources we are freeing up 1 Jr Admin Salary 60 000 00 2 Developer Salaries 2 x 60 000 120 000 00 1 Jr Developer Salary 40 000 00 So the second chunk of savings is in support 220 000 00 By the way this does not take into consideration using these newly freed resources to work on more pressing issues like developing and streamlining existing applications to improve efficiency to gain an even more impressive ROI Total annual savings in your Domino budget 26 280 00 220 000 246 280 00 Wow If you want to learn more about how this service works and what we do to get this information we recently presented a webinar covering Asset Analysis that is available on demand The session was led by Matthew Fyleman with Rocky Oliver The talk discussed how to prepare for major changes to your Notes environment like upgrades or server consolidations and how Teamstudio can help you make sure you re really reducing your infrastructure costs and saving the money your organization needs right now Posted by John Coolidge At 06 24 00 PM Location Beverly MA USA Permalink Comments 2 TrackBacks 0 02 17 2009 Reviewing Database Designs Bookmark nbsp nbsp nbsp nbsp nbsp nbsp nbsp One of the services we are frequently asked to help our customers with is reviewing their database application designs before they perform an upgrade to Notes Domino There are several other reasons to do this such as server consolidation domain consolidation etc I am surprised by the number of customers who do not do this sort of thing on a more regular basis Actually I think most of them do this sort of thing from time to time but not on a regular schedule or in any kind of a standard way It seems a bit short sighted to begin a Domino upgrade without this preparation What are the reasons this isn t done on a more regular basis and in a more standardized way Does the day to day work get in the way of this sort of work Does this only gain priority when you are about to take on a project the size of a Domino upgrade Is it that the risks and commensurate benefits are not understood I know a lot of IT governance seems like unnecessary process or overhead to your already over burdened Notes shop In this case though it seems like straight forward good practice to get the results of this sort of analysis prior to beginning a Domino upgrade What am I missing By the way if you are interested the guys from our EMEA office along with Rocky Oliver are presenting a webinar on this topic Wednesday February 18 at 9 00 am EST The webinar will be archived for those of you who are interested in attending but can t make this time Posted by Scott Johnsen At 04 40 51 PM Location Beverly MA USA Permalink Comments 2 TrackBacks 0 02 11 2009 Layoffs at an Alarming Rate Bookmark nbsp nbsp nbsp nbsp nbsp nbsp nbsp Layoffs are happening all around us One big problem that management tends to overlook when laying off people is that especially in Notes shops the people being laid off are the only ones who can perform certain tasks What happens when the only person who knows the process for deploying changes to a mission critical application is let go In order to stay lean and still be able to respond to changes in business it is critical that you have automated processes in place that reduce the dependency on specialized knowledge Consider the following areas when looking at how your application environment is managed What controls the movement of the application from development to production If using contractors how are you tracking what changes they make to applications Are you sure that all changes are being tracked so the next person can get up to speed quickly How secure is the production environment Are employees still capable of making changes directly to live applications Do you even know what applications exist or what is being accessed in production Are you wasting time maintaining under utilized applications There are usually way more places to save money than blindly laying off key employees read more Posted by Craig Schumann At 09 21 45 AM Location Beverly MA USA Permalink Comments 1 TrackBacks 0 01 27 2009 If I could mashup some Lotusphere sessions Bookmark nbsp nbsp nbsp nbsp nbsp nbsp nbsp As always there were some great sessions this year at Lotusphere There were three in particular that I would have combined The first would be Developing a World class Web 20 App with X Pages by Bruce Elgort and Matthew White They did a fabulous job with a new app Task Jam But I would have mashed this with the session by Eric Mack and David Allen on Maximizing Personal Productivity with Lotus Notes These are the Get Things Done guys That would have been a nice app to do in X Pages That app had a lot of UI decisions and that s where I would mash in my third session Getting to WOW Interface First Design by Chris Blatnick and Tom Duff Of course that mashup would take all day but the results would be well worth it Posted by John Kingsley At 06 51 58 PM Location Beverly MA USA Permalink Comments 1 TrackBacks 0 01 26 2009 Craig Schumann s Book Snafu Bookmark nbsp nbsp nbsp nbsp nbsp nbsp nbsp I have been back from Lotusphere for a few days and have had a chance to let the snow I mean dust settle a bit The only disappointment for me was that we were unable to get Craig s book into the Lotusphere book store Due to the shipment being held at JFK customs for several days the books arrived in Orlando Thursday afternoon following Lotusphere Ugh I was thrilled to see great interest in Craig s book and many people stopped by our booth on the show floor to let us know that they intended to purchase it It s exciting to see the hard work Craig put into creating the book rewarded by so many people in the Lotus community However it was a bit upsetting that those interested couldn t purchase the book there and then I did speak to the publisher this morning and IT Governance has agreed to offer a 25 discount for the book from now through February 28 2009 Both the soft cover book and the PDF download are available on the IT Governance sites in both the USA and the UK They have set up a promotion code for both sites It is lotusphere all lower case and the spelling must be correct for the code to work and this will generate a 25 discount though the end of February USA Site Soft Cover PDF Download UK Site Soft Cover PDF Download Again I apologize for the miscue in getting the book in the Lotusphere book store Hopefully this will help those of you interested in the book Posted by Scott Johnsen At 07 59 25 AM Location Beverly MA USA Permalink Comments 1 TrackBacks 0 01 25 2009 I do feel special but Bookmark nbsp nbsp nbsp nbsp nbsp nbsp nbsp There are so many great sessions at Lotusphere but I think my favorites are those that have some kind of a list associated with it 10 Web 2 0 User Interface Patterns for IBM Lotus Notes and XPages 10 Things to Consider When Developing and Deploying Applications in Large Scale Environments 25 Best Practices for a Risk free Upgrade The Top 10 Ways to Guarantee Project Failure The Eleven Commandments Well you get the idea Maybe I need these lists to keep track of where I am in the presentation I don t know It is certainly a lot easier to decide if a presentation is on topic for me or not when they list the specific items to be covered I attended a good session on Tuesday The op 10 Things You Didn t Know About Domino Admin by Art Thomas There were a number of really good tips techniques and undocumented features described that have the potential to save Lotus Domino Admins a lot of time However as I was sitting in the session I began getting a bit concerned about a caveat that Art kept repeating if you have any problems with this don t call support because they won t know anything about it call me Many of these techniques seemed harmless Others however had the potential to really screw things up if done incorrectly It just doesn t seem like good practice or good IT governance to be using undocumented and unsupported capabilities in the product It seemed even more surprising to me that IBM endorses this practice as much as they do Then again I do feel special when I know a bit of inside information Posted by Scott Johnsen At 08 53 09 PM Location Beverly MA USA Permalink Comments 3 TrackBacks 0

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1	joelitton.net	Just Enough Governance	Teamstudio

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